Terms & Conditions

General Hire Terms. Products are hire based and are not available for purchase. The date is confirmed with the studio before a hire proceeds.

Security Bond & ID. All products require a security bond or credit card details kept on file until items are returned and checked. Photo ID is required on collection.

Collection & Return. Products can generally be collected Thursday to Friday prior to the event. All items must be returned on the Monday after the event.

Booking one window leaves the other free. Hire payments are taken at booking. A date is only confirmed after payment is verified. Unpaid checkouts hold the day for 20 minutes.

Delivery. Large items are transported by our team. Delivery charges are confirmed at booking. Shop items purchased with hire travel free with the hire delivery.

Damages. The hirer is responsible for damage, loss, or theft during the hire period. Repair or replacement costs are deducted from the bond.

Cancellation. More than 14 days: full refund less 10% administration fee. Within 14 days: non-refundable. Date changes need at least 30 days' notice and another free date in the book. A moved booking is held as a credit for six months. If your new date is already booked, we will extend the credit window or work through other options with you, reviewed case by case. Deposits are generally non-refundable; contact us and we will do our best to reach a fair arrangement.

Glambot, 360 Booth, Mirror Photobooth, and Video Guest Book include professional staff. Operations are for four hours within a Day (8:00 AM to 4:00 PM) or Evening (5:00 PM to 11:00 PM) window, plus 30 minutes for setup. All managed staff hire must conclude by 11:15 PM. If an event runs late and requires staff to remain on-site past 11:30 PM, an overtime fee of $50 AUD per 30 minutes will apply. This fee is in addition to the extra hourly rate. Staying longer also depends on our operator's availability. We understand that things happen during events, and we will help as much as we can.

Payment schedule: 40% to begin, 40% one week prior, and the final 20% balance 48 hours before the event.

Your date is only secured once the 40% deposit is received.

Changes must be communicated at least 7 days before the event.

The 40% styling deposit is not refundable. It holds the date and the work already started. The final balance becomes non-refundable 14 days before the event, when wholesale flower orders are finalised. We will still try to reach a fair outcome if the event is postponed and we can place the new date.

Venue access times must be confirmed at least 3 days prior to the event.

Party consultation is $100 AUD per 30 minutes. The first 15 minutes are free.

If you award The Tehila Styling Co the job, the consultation fee is credited towards the event total.

Retail items purchased with hire are delivered with the hire equipment at no extra shipping cost.

Retail-only orders use standard shipping, calculated at checkout, dispatched within 3 to 5 business days.

Retail returns: unused original condition within 14 days. Custom or personalised items are non-refundable.

By using this website you agree to these terms.

All content is the property of The Tehila Styling Co and may not be reproduced without written permission.

Prices, availability, and services may change. Contact us for current information.

These terms are governed by the laws of New South Wales, Australia.